Frequently Asked Questions
What is the difference between Meal Swipes and Old Gold Swipes?
Meal Swipes are used for entry to any of our residential dining venues which are the Fresh Food Company (the Pit), Hilltop Market at North Dining Hall, and the Magnolia Room. Old Gold Swipes are pre-determined combo meals at all of our retail locations such as Chick-Fil-A and Subway that include one or more selections of an entrée and drink! Old Gold Swipes give you more flexibility with your plan and are advertised at each of our locations for you to choose from! If you would like a menu item not on that list, then you would use your food dollars provided in your meal plan.
What is the difference between Food Dollars and Deacon Dollars?
Food Dollars can only be used for purchases in WFU dining venues. Deacon Dollars can be used for dining purchases and other campus locations such as the book store.
When is the deadline to decrease or increase my plan?
Fall decrease: August 1st, 2019
Fall increase: September 19th, 2019
Spring 2019 deadline date to decrease is January 3, 2020
Spring 2019 deadline date to increase is January 31, 2020
Where can I find dining hours and menus?
deacondining.com has everything you need to find hours of service and our menus that change daily in our residential dining halls. If you have an allergy our menu allows you to filter out that allergen to show you all of the options available for you to eat! You can also find our hours on the entrances of dining locations.
How can I add additional food dollars or deacon dollars?
All you have to do is go to deacondining.com to purchase more! You can also call 336-758-5607 or visit our main office in Reynolda Hall Room 12 Monday – Friday from 8:30am – 4:30pm for assistance to add these to your account.
Who can address my allergy and dietary needs?
Deacon Dining and the Student Health Center take food allergies and sensitivities very seriously. Many students, faculty, and staff have allergies and/or sensitivities to foods such as nuts, wheat, milk, eggs, and others. We strongly recommend that everyone on campus who has such an allergy or sensitivity contact us before or upon their arrival on campus so that we may become familiar with their particular needs and concerns: students who are requesting an accommodation must fill out the form at the provided link http://rlh.wfu.edu/current-students/you-choose/processes/special-needs/
Student Health – 336.758.5218
Campus Dietitian – 336.758.6410
We work diligently to make our dining halls as safe as possible for those with food allergies, we strongly encourage you to ask the chefs and/or servers questions about particular bakery or menu items and their ingredients. It is our mission that you find your dining experience to be a pleasant one, and we will gladly meet with you to help create an eating plan that meets your nutritional needs.
Who must purchase a meal plan and where can I purchase?
All students living on campus are required to purchase a meal plan and you can sign up through Residence Life and Housing at win.wfu.edu. To view additional details on each meal plan as well as dining options available on campus, you can visit deacondining.com
When does my meal plan expire?
Your meal swipes and old gold swipes expire at the end of each semester. Your unused food dollars will carry over from fall to spring semester and will expire at the end of the spring semester. When you add additional food dollars to your account, they do not expire. They remain until they are used. However, once you graduate, you lose the balance if they have any.
How do I request to change my meal plan?
Students should follow these steps in order to change their meal plan: Log into WIN> Virtual Campus> Residence Life and Housing> 2018-19 Application. They will need to click on the “Meal Plan” tab and make their change request once they are in the 2018-19 application.